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  • To support the review of suspicious transactions flagged by both the Anti-Money Laundering System and.
  • Escalated from the respective business segments for…
  • Director of room / Room Division Manager.
  • Director of Sales Marketing & Communication Manager.
  • Provide general information relating to Banking Product.
  • Handle customer inquiries and solving problems of customers concerning products and services by the.
  • Manage and implement a proactive communication program to enhance reputation of the.
  • Organization and visibility of the field.
  • To hand all phone inquiries, requests and complaints in relation to Banking, Loan and Card product with.
  • To follow up case and ensure the response to customer…
  • Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to…
  • Follow up works and coordinate with other related departments/ divisions/ sectors.
  •  Ensure the correctness and update of records and files.
  • Assist project champion in planning, where applicable.
  • Ensure that decisions are taken by the right people, based on the right information.
  • Provide and generate operation and ad-hoc reports.
  •  Provide VBA (Macro) for internal supporting.
  •  Assist in testing system which related loan origination.
  • To manage and monitor all credit compliance matters to provide timely and effective operations support.
  • To all related parties for Commercial and Corporate…