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Job Post Details

Customer Service Representative (Chat Support) - job post

RNS ID
Thailand
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Location

Thailand

Full job description


น้าที่ความรับผิดชอบ :

R
esponsiblities :
Position Overview:
The Republic of Palau's Digital Residency Program provides the world's first Web3 ID, which supports the application of Palau ID and ID on-chain. We believe that our success is driven by the outstanding people who make up our team. We're currently seeking an A+ Customer Service Representative to uphold our standard of excellence in customer interactions.
K
ey Responsibilities:
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  • andle customer inquiries, providing accurate, valid, and complete information by using the right methods/tools.
  • esponding to customer inquiries and complaints in a timely manner.
  • esolve customer complaints, guiding them through the resolution process.
  • eep records of customer interactions, transactions, comments, and complaints.
  • ollow communication procedures, guidelines, and policies.
  • ollaborate with the team to ensure seamless customer service.
  • nsure all customer interactions are logged and details are not missed. ค

ุณสมบัติ :

Q
ualifications:
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  • an work for 40-48 hours per week
  • roven experience as a customer service representative.
  • referably has experience/knowledge with Web3
  • amiliarity with CRM, LiveChat and Discord
  • xperience with QA -
  • bility to clearly express and convey information through email or chat.
  • bility to address issues promptly and to the satisfaction of the client.
  • omfortably handle multiple cases or tasks at the same time.
  • xcellent communication skills, both written & verbal ส

วัสดิการ :

-
  • emote Work Opportunities
  • raining & Development Programs
  • erformance-Based Incentives ส

มัครงานติดต่อ J

  • oyce Clara
  • H
  • R Officer
  • T
  • el : 09085473223
  • E
  • mail : เลื่อนเพื่อดูอีเมลเพิ่มเติม ข

้อมูลติดต่อบริษัท

R
  • NS ID
  • P
  • alo Alto, California 94301 U
    nited States *ต่างประเทศ 94301 T
  • el : 09085473223
  • W
  • ebsite : http://rns.id

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